CBI Partners Co., Ltd. handles personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI).

1. Business operator

CBI Partners Co., Ltd., 2-34-15 Okurayama, Kohoku-ku, Yokohama 222-0037, Japan. Representative Director: Yurika Mimura.

2. Information we collect and how we use it

Enquiries: when you contact us via our contact form or by e-mail, we use the details you provide (such as name, company, e-mail address and message) to answer your enquiry and for related business communication.

Website use: with your consent in the cookie banner, we use cookies and analytics services (Google Analytics, Zoho PageSense) and show an embedded YouTube video, to understand how our website is used and to improve it. If you decline, these services are not loaded.

3. Service providers

Our website and contact form run on Zoho (Zoho Corporation B.V., data centres in the EU); analytics and video are provided by Google. These providers process data on our behalf and may store it outside Japan.

4. Security

We protect personal information with appropriate organisational and technical measures, such as access restrictions and encrypted transmission (HTTPS).

5. Your requests and contact

You may ask us to disclose, correct, add to, delete or stop using your personal information, and you may contact us with questions or complaints about how we handle it. Please write to info@cbi.crossborder-solutions.com.

6. Changes

We may update this policy. The current version is always available on this page. Last updated: 23 October 2026